OT
Product
Otrs
142
CVEs
0
On KEV
9.8
Max CVSS
0
New 30D
Severity mix
Critical 4High 23Medium 68Low 2
Watch
Add Otrs to your stack to get only the CVEs that touch what you run.
| CVE | CVSS | Published | Summary · affected versions |
|---|---|---|---|
| CVE-2024-23790 | 9.8 | Jan 29 | Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes Affected: 7.0.0 before 7.0.49; 8.0.0 before 2024.1.1 |
| CVE-2022-4427 | 9.8 | Dec 19 | Improper Input Validation vulnerability in OTRS AG OTRS, OTRS AG ((OTRS)) Community Edition allows SQL Injection via TicketSearch Webservice This issue affects OTRS: from 7.0.1… Affected: 6.0.1 through 6.0.34; 7.0.1 before 7.0.40; 8.0.1 before 8.0.28; 7.0.40; 8.0.28 |
| CVE-2026-48188 | 9.1 | Jun 1 | SQL Injection via MySQL Quote Method Affected: through 6.0.32; 7.0.0 through 8.0.37; 2023.0.0 before 2026.4.1 |
| CVE-2023-5422 | 9.1 | Oct 16 | The functions to fetch e-mail via POP3 or IMAP as well as sending e-mail via SMTP use OpenSSL for static SSL or TLS based communication Affected: 6.0.0 through 6.0.34; 7.0.0 before 7.0.47; 8.0.0 before 8.0.37 |
| CVE-2023-38060 | 8.8 | Jul 24 | Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows any… Affected: 6.0.1 through 6.0.34; 7.0.0 before 7.0.45; 8.0.0 before 8.0.35 |
| CVE-2022-39051 | 8.8 | Sep 5 | Attacker might be able to execute malicious Perl code in the Template toolkit, by having the admin installing an unverified 3th party package Affected: 6.0.0 through 6.0.32; 7.0.0 before 7.0.37; 8.0.0 before 8.0.25 |
| CVE-2021-36100 | 8.8 | Mar 21 | Specially crafted string in OTRS system configuration can allow the execution of any system command Affected: before 7.0.28; 7.0.30 before 7.0.33; 8.0.0 before 8.0.21 |
| CVE-2013-4717 | 8.8 | Aug 9 | Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated… Affected: 3.0.0 through 3.0.21; 3.1.0 through 3.1.17; 3.2.0 through 3.2.8 |
| CVE-2017-17476 | 8.8 | Dec 20 | Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support is disabled, might allow remote attackers to hijack web… Affected: 4.0.0 before 4.0.28; 5.0.0 before 5.0.26; 6.0.0 before 6.0.3 |
| CVE-2017-16921 | 8.8 | Dec 8 | In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can… Affected: 4.0.1; 4.0.2; 4.0.3; 4.0.4; 4.0.5; 4.0.6; +34 more |
| CVE-2017-16664 | 8.8 | Nov 21 | Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5 before 5.0.24, 4 before 4.0.26, and 3.3 before 3.3.20 Affected: 3.3.0 before 3.3.20; 4.0.0 before 4.0.26; 5.0.0 before 5.0.24 |
| CVE-2017-15864 | 8.8 | Nov 16 | In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to gain information like database user and password Affected: 3.3.0 through 3.3.18 |
| CVE-2017-14635 | 8.8 | Sep 21 | In Open Ticket Request System (OTRS) 3.3.x before 3.3.18, 4.x before 4.0.25, and 5.x before 5.0.23, remote authenticated users can leverage statistics-write permissions to gain… Affected: 3.3.0; 3.3.0; 3.3.0; 3.3.0; 3.3.0; 3.3.0; +34 more |
| CVE-2017-9324 | 8.8 | Jun 12 | In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a… Affected: 3.3.0 through 3.3.16; 4.0.0 through 4.0.23; 5.0.0 through 5.0.19 |
| CVE-2023-2534 | 8.1 | May 8 | Improper Authorization vulnerability in OTRS AG OTRS 8 (Websocket API backend) allows any as Agent authenticated attacker to track user behaviour and to gain live insight into… Affected: 8.0.0 before 8.0.32 |
| CVE-2020-1773 | 8.1 | Mar 27 | An attacker with the ability to generate session IDs or password reset tokens, either by being able to authenticate or by exploiting OSA-2020-09, may be able to predict other… Affected: 5.0.0 through 5.0.41; 6.0.0 through 6.0.26; 7.0.0 through 7.0.15 |
| CVE-2023-1250 | 7.8 | Mar 20 | Improper Input Validation vulnerability in OTRS AG OTRS (ACL modules), OTRS AG ((OTRS)) Community Edition (ACL modules) allows Local Execution of Code Affected: 6.0.1 through 6.0.34; 7.0.0 before 7.0.42; 8.0.0 before 8.0.31 |
| CVE-2024-23794 | 7.5 | Jul 15 | An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation Affected: 8.0.0 before 2024.5.2 |
| CVE-2024-23791 | 7.5 | Jan 29 | Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X… Affected: 7.0.0 before 7.0.49; 8.0.0 before 2024.1.1 |
| CVE-2023-6254 | 7.5 | Nov 27 | A Vulnerability in OTRS AgentInterface and ExternalInterface allows the reading of plain text passwords which are send back to the client in the server response- This issue… Affected: 8.0.1 through 8.0.37 |
| CVE-2022-3501 | 7.5 | Oct 17 | Information exposure of template content due to missing check of permissions Affected: 8.0.0 before 8.0.26 |
| CVE-2021-21441 | 7.5 | Jun 16 | There is a XSS vulnerability in the ticket overview screens Affected: 6.0.1 and later; 7.0.0 through 7.0.26 |
| CVE-2020-1772 | 7.5 | Mar 27 | It's possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new… Affected: 5.0.0 through 5.0.41; 6.0.0 through 6.0.26; 7.0.0 through 7.0.15 |
| CVE-2019-18180 | 7.5 | Dec 5 | Improper Check for filenames with overly long extensions in PostMaster (sending in email) or uploading files (e.g Affected: 5.0.0 before 5.0.39; 6.0.0 before 6.0.24; 7.0.0 before 7.0.13 |
| CVE-2023-38056 | 7.2 | Jul 24 | Improper Neutralization of commands allowed to be executed via OTRS System Configuration e.g Affected: 6.0.1 through 6.0.34; 7.0.0 before 7.0.45; 8.0.0 before 8.0.35 |
| CVE-2018-7567 | 7.2 | Mar 4 | In the Admin Package Manager in Open Ticket Request System (OTRS) 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1, authenticated admins are able to exploit a Blind Remote Code… Affected: 5.0.0 through 5.0.23; 6.0.0; 6.0.1 |
| CVE-2026-48209 | 7.1 | Jun 1 | Reflected XSS in authenticated agent context Affected: through 6.0.32; 7.0.0 through 7.0.49 |
| CVE-2026-48208 | 6.5 | Jun 1 | Denial-of-Service via SVG Rendering in Ticket Affected: through 6.0.32; 7.0.0 through 8.0.37; 2023.0.0 before 2026.4.1 |
| CVE-2025-24387 | 6.5 | Mar 10 | A vulnerability in OTRS Application Server allows session hijacking due to missing attributes for sensitive cookie settings in HTTPS sessions Affected: 7.0.0 through 2025.1.2 |
| CVE-2024-23792 | 6.5 | Jan 29 | When adding attachments to ticket comments, another user can add attachments as well impersonating the orginal user Affected: 7.0.0 before 7.0.49; 8.0.0 before 2024.1.1 |
| CVE-2022-39052 | 6.5 | Oct 17 | DoS attack using email Affected: 6.0.0 through 6.0.32; 7.0.0 before 7.0.39; 8.0.0 before 8.0.26 |
| CVE-2021-21440 | 6.5 | Jul 26 | Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden Affected: 6.0.0 through 6.0.1; 7.0.0 through 7.0.27; 8.0.0 through 8.0.14 |
| CVE-2021-21439 | 6.5 | Jun 14 | DoS attack can be performed when an email contains specially designed URL in the body Affected: 6.0.1 through 6.0.30; 7.0.0 before 7.0.27; 8.0.0 before 8.0.14 |
| CVE-2021-21435 | 6.5 | Feb 8 | Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface Affected: 6.0.0 through 6.0.30; 7.0.0 through 7.0.23; 8.0.0 through 8.0.10 |
| CVE-2013-4088 | 6.5 | Feb 21 | Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets,… Affected: 3.0.0 before 3.0.21; 3.1.0 before 3.1.17; 3.2.0 before 3.2.8 |
| CVE-2013-3551 | 6.5 | Feb 21 | Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x… Affected: 3.0.0 before 3.0.20; 3.1.0 before 3.1.16; 3.2.0 before 3.2.7 |
| CVE-2019-13458 | 6.5 | Aug 21 | An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19 Affected: 5.0.0 through 5.0.36; 6.0.0 through 6.0.19; 7.0.0 through 7.0.8 |
| CVE-2019-12746 | 6.5 | Aug 21 | An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19 Affected: 5.0.0 through 5.0.36; 6.0.0 through 6.0.19 |
| CVE-2019-9892 | 6.5 | May 22 | An issue was discovered in Open Ticket Request System (OTRS) 5.x through 5.0.34, 6.x through 6.0.17, and 7.x through 7.0.6 Affected: 5.0.0 through 5.0.34; 6.0.0 through 6.0.17; 7.0.0 through 7.0.6 |
| CVE-2018-20800 | 6.5 | Mar 13 | An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13 Affected: 5.0.31; 6.0.13 |
| CVE-2017-16854 | 6.5 | Dec 8 | In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search… Affected: 3.3.0 through 3.3.20; after 4.0.0 through 4.0.26; 5.0.0 through 5.0.24; 6.0.0 through 6.0.1 |
| CVE-2018-17883 | 6.1 | Apr 16 | An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12 Affected: 6.0.0 before 6.0.12 |
| CVE-2023-1248 | 6.1 | Mar 20 | Improper Input Validation vulnerability in OTRS AG OTRS (Ticket Actions modules), OTRS AG ((OTRS)) Community Edition (Ticket Actions modules) allows Cross-Site Scripting… Affected: 6.0.1 through 6.0.34; 7.0.0 before 7.0.42 |
| CVE-2021-36092 | 6.1 | Jul 26 | It's possible to create an email which contains specially crafted link and it can be used to perform XSS attack Affected: 6.0.0 through 6.0.32; 7.0.0 before 7.0.28; 8.0.0 before 8.0.15 |
| CVE-2020-1766 | 6.1 | Jan 10 | Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted… Affected: 5.0.0 through 5.0.39; 6.0.0 through 6.0.24; 7.0.0 through 7.0.13 |
| CVE-2017-9299 | 6.1 | May 29 | Open Ticket Request System (OTRS) 3.3.9 has XSS in index.pl?Action=AgentStats requests, as demonstrated by OrderBy=[XSS] and Direction=[XSS] attacks Affected: 3.3.9 |
| CVE-2016-9139 | 6.1 | Feb 17 | Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.3.x before 3.3.16, 4.0.x before 4.0.19, and 5.0.x before 5.0.14 allows remote attackers to inject… Affected: 3.0.0; 3.0.0; 3.0.0; 3.0.0; 3.0.0; 3.0.0; +34 more |
| CVE-2026-48187 | 5.7 | Jun 1 | Email with special content can lead to DoS Affected: through 6.0.32; 7.0.0 through 8.0.37; 2023.0.0 before 2026.4.1 |
| CVE-2026-48189 | 5.7 | Jun 1 | Bypass DedicatedAgentToCustomerGroups Setting Affected: 7.0.0 through 8.0.37; 2023.0.0 before 2026.4.1 |
| CVE-2026-48210 | 5.7 | May 31 | Possible information disclosure via External Interface Affected: 2026.3.1 |
