OT
Product
Otrs
by Otrs · last CVE Jun 1, 2026
142
CVEs
0
On KEV
9.8
Max CVSS
0
New 30D
Severity mix
Critical 4High 23Medium 68Low 2
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CVECVSSEPSSPublishedSummary · affected versions
CVE-2024-23790
9.8
0%
Jan 29
Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes
Affected: 7.0.0 before 7.0.49; 8.0.0 before 2024.1.1
CVE-2022-4427
9.8
1%
Dec 19
Improper Input Validation vulnerability in OTRS AG OTRS, OTRS AG ((OTRS)) Community Edition allows SQL Injection via TicketSearch Webservice This issue affects OTRS: from 7.0.1…
Affected: 6.0.1 through 6.0.34; 7.0.1 before 7.0.40; 8.0.1 before 8.0.28; 7.0.40; 8.0.28
CVE-2026-48188
9.1
1%
Jun 1
SQL Injection via MySQL Quote Method
Affected: through 6.0.32; 7.0.0 through 8.0.37; 2023.0.0 before 2026.4.1
CVE-2023-5422
9.1
0%
Oct 16
The functions to fetch e-mail via POP3 or IMAP as well as sending e-mail via SMTP use OpenSSL for static SSL or TLS based communication
Affected: 6.0.0 through 6.0.34; 7.0.0 before 7.0.47; 8.0.0 before 8.0.37
CVE-2023-38060
8.8
1%
Jul 24
Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows any…
Affected: 6.0.1 through 6.0.34; 7.0.0 before 7.0.45; 8.0.0 before 8.0.35
CVE-2022-39051
8.8
1%
Sep 5
Attacker might be able to execute malicious Perl code in the Template toolkit, by having the admin installing an unverified 3th party package
Affected: 6.0.0 through 6.0.32; 7.0.0 before 7.0.37; 8.0.0 before 8.0.25
CVE-2021-36100
8.8
1%
Mar 21
Specially crafted string in OTRS system configuration can allow the execution of any system command
Affected: before 7.0.28; 7.0.30 before 7.0.33; 8.0.0 before 8.0.21
CVE-2013-4717
8.8
1%
Aug 9
Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated…
Affected: 3.0.0 through 3.0.21; 3.1.0 through 3.1.17; 3.2.0 through 3.2.8
CVE-2017-17476
8.8
2%
Dec 20
Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support is disabled, might allow remote attackers to hijack web…
Affected: 4.0.0 before 4.0.28; 5.0.0 before 5.0.26; 6.0.0 before 6.0.3
CVE-2017-16921
8.8
20%
Dec 8
In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can…
Affected: 4.0.1; 4.0.2; 4.0.3; 4.0.4; 4.0.5; 4.0.6; +34 more
CVE-2017-16664
8.8
2%
Nov 21
Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5 before 5.0.24, 4 before 4.0.26, and 3.3 before 3.3.20
Affected: 3.3.0 before 3.3.20; 4.0.0 before 4.0.26; 5.0.0 before 5.0.24
CVE-2017-15864
8.8
2%
Nov 16
In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to gain information like database user and password
Affected: 3.3.0 through 3.3.18
CVE-2017-14635
8.8
2%
Sep 21
In Open Ticket Request System (OTRS) 3.3.x before 3.3.18, 4.x before 4.0.25, and 5.x before 5.0.23, remote authenticated users can leverage statistics-write permissions to gain…
Affected: 3.3.0; 3.3.0; 3.3.0; 3.3.0; 3.3.0; 3.3.0; +34 more
CVE-2017-9324
8.8
2%
Jun 12
In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a…
Affected: 3.3.0 through 3.3.16; 4.0.0 through 4.0.23; 5.0.0 through 5.0.19
CVE-2023-2534
8.1
1%
May 8
Improper Authorization vulnerability in OTRS AG OTRS 8 (Websocket API backend) allows any as Agent authenticated attacker to track user behaviour and to gain live insight into…
Affected: 8.0.0 before 8.0.32
CVE-2020-1773
8.1
1%
Mar 27
An attacker with the ability to generate session IDs or password reset tokens, either by being able to authenticate or by exploiting OSA-2020-09, may be able to predict other…
Affected: 5.0.0 through 5.0.41; 6.0.0 through 6.0.26; 7.0.0 through 7.0.15
CVE-2023-1250
7.8
0%
Mar 20
Improper Input Validation vulnerability in OTRS AG OTRS (ACL modules), OTRS AG ((OTRS)) Community Edition (ACL modules) allows Local Execution of Code
Affected: 6.0.1 through 6.0.34; 7.0.0 before 7.0.42; 8.0.0 before 8.0.31
CVE-2024-23794
7.5
0%
Jul 15
An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation
Affected: 8.0.0 before 2024.5.2
CVE-2024-23791
7.5
1%
Jan 29
Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X…
Affected: 7.0.0 before 7.0.49; 8.0.0 before 2024.1.1
CVE-2023-6254
7.5
1%
Nov 27
A Vulnerability in OTRS AgentInterface and ExternalInterface allows the reading of plain text passwords which are send back to the client in the server response- This issue…
Affected: 8.0.1 through 8.0.37
CVE-2022-3501
7.5
1%
Oct 17
Information exposure of template content due to missing check of permissions
Affected: 8.0.0 before 8.0.26
CVE-2021-21441
7.5
1%
Jun 16
There is a XSS vulnerability in the ticket overview screens
Affected: 6.0.1 and later; 7.0.0 through 7.0.26
CVE-2020-1772
7.5
2%
Mar 27
It's possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new…
Affected: 5.0.0 through 5.0.41; 6.0.0 through 6.0.26; 7.0.0 through 7.0.15
CVE-2019-18180
7.5
3%
Dec 5
Improper Check for filenames with overly long extensions in PostMaster (sending in email) or uploading files (e.g
Affected: 5.0.0 before 5.0.39; 6.0.0 before 6.0.24; 7.0.0 before 7.0.13
CVE-2023-38056
7.2
1%
Jul 24
Improper Neutralization of commands allowed to be executed via OTRS System Configuration e.g
Affected: 6.0.1 through 6.0.34; 7.0.0 before 7.0.45; 8.0.0 before 8.0.35
CVE-2018-7567
7.2
5%
Mar 4
In the Admin Package Manager in Open Ticket Request System (OTRS) 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1, authenticated admins are able to exploit a Blind Remote Code…
Affected: 5.0.0 through 5.0.23; 6.0.0; 6.0.1
CVE-2026-48209
7.1
0%
Jun 1
Reflected XSS in authenticated agent context
Affected: through 6.0.32; 7.0.0 through 7.0.49
CVE-2026-48208
6.5
0%
Jun 1
Denial-of-Service via SVG Rendering in Ticket
Affected: through 6.0.32; 7.0.0 through 8.0.37; 2023.0.0 before 2026.4.1
CVE-2025-24387
6.5
0%
Mar 10
A vulnerability in OTRS Application Server allows session hijacking due to missing attributes for sensitive cookie settings in HTTPS sessions
Affected: 7.0.0 through 2025.1.2
CVE-2024-23792
6.5
0%
Jan 29
When adding attachments to ticket comments, another user can add attachments as well impersonating the orginal user
Affected: 7.0.0 before 7.0.49; 8.0.0 before 2024.1.1
CVE-2022-39052
6.5
1%
Oct 17
DoS attack using email
Affected: 6.0.0 through 6.0.32; 7.0.0 before 7.0.39; 8.0.0 before 8.0.26
CVE-2021-21440
6.5
1%
Jul 26
Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden
Affected: 6.0.0 through 6.0.1; 7.0.0 through 7.0.27; 8.0.0 through 8.0.14
CVE-2021-21439
6.5
1%
Jun 14
DoS attack can be performed when an email contains specially designed URL in the body
Affected: 6.0.1 through 6.0.30; 7.0.0 before 7.0.27; 8.0.0 before 8.0.14
CVE-2021-21435
6.5
1%
Feb 8
Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface
Affected: 6.0.0 through 6.0.30; 7.0.0 through 7.0.23; 8.0.0 through 8.0.10
CVE-2013-4088
6.5
2%
Feb 21
Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets,…
Affected: 3.0.0 before 3.0.21; 3.1.0 before 3.1.17; 3.2.0 before 3.2.8
CVE-2013-3551
6.5
2%
Feb 21
Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x…
Affected: 3.0.0 before 3.0.20; 3.1.0 before 3.1.16; 3.2.0 before 3.2.7
CVE-2019-13458
6.5
2%
Aug 21
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19
Affected: 5.0.0 through 5.0.36; 6.0.0 through 6.0.19; 7.0.0 through 7.0.8
CVE-2019-12746
6.5
2%
Aug 21
An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19
Affected: 5.0.0 through 5.0.36; 6.0.0 through 6.0.19
CVE-2019-9892
6.5
1%
May 22
An issue was discovered in Open Ticket Request System (OTRS) 5.x through 5.0.34, 6.x through 6.0.17, and 7.x through 7.0.6
Affected: 5.0.0 through 5.0.34; 6.0.0 through 6.0.17; 7.0.0 through 7.0.6
CVE-2018-20800
6.5
1%
Mar 13
An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13
Affected: 5.0.31; 6.0.13
CVE-2017-16854
6.5
1%
Dec 8
In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search…
Affected: 3.3.0 through 3.3.20; after 4.0.0 through 4.0.26; 5.0.0 through 5.0.24; 6.0.0 through 6.0.1
CVE-2018-17883
6.1
0%
Apr 16
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12
Affected: 6.0.0 before 6.0.12
CVE-2023-1248
6.1
0%
Mar 20
Improper Input Validation vulnerability in OTRS AG OTRS (Ticket Actions modules), OTRS AG ((OTRS)) Community Edition (Ticket Actions modules) allows Cross-Site Scripting…
Affected: 6.0.1 through 6.0.34; 7.0.0 before 7.0.42
CVE-2021-36092
6.1
1%
Jul 26
It's possible to create an email which contains specially crafted link and it can be used to perform XSS attack
Affected: 6.0.0 through 6.0.32; 7.0.0 before 7.0.28; 8.0.0 before 8.0.15
CVE-2020-1766
6.1
1%
Jan 10
Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted…
Affected: 5.0.0 through 5.0.39; 6.0.0 through 6.0.24; 7.0.0 through 7.0.13
CVE-2017-9299
6.1
1%
May 29
Open Ticket Request System (OTRS) 3.3.9 has XSS in index.pl?Action=AgentStats requests, as demonstrated by OrderBy=[XSS] and Direction=[XSS] attacks
Affected: 3.3.9
CVE-2016-9139
6.1
1%
Feb 17
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.3.x before 3.3.16, 4.0.x before 4.0.19, and 5.0.x before 5.0.14 allows remote attackers to inject…
Affected: 3.0.0; 3.0.0; 3.0.0; 3.0.0; 3.0.0; 3.0.0; +34 more
CVE-2026-48187
5.7
0%
Jun 1
Email with special content can lead to DoS
Affected: through 6.0.32; 7.0.0 through 8.0.37; 2023.0.0 before 2026.4.1
CVE-2026-48189
5.7
0%
Jun 1
Bypass DedicatedAgentToCustomerGroups Setting
Affected: 7.0.0 through 8.0.37; 2023.0.0 before 2026.4.1
CVE-2026-48210
5.7
0%
May 31
Possible information disclosure via External Interface
Affected: 2026.3.1
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