High severity · published Mar 21, 2022
CVE-2021-36100
Specially crafted string in OTRS system configuration can allow the execution of any system command
8.8
CVSS
1.3%
EPSS
No
On KEV
Description
Specially crafted string in OTRS system configuration can allow the execution of any system command.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Confidentiality
High
Integrity
High
Availability
High
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)1.3% · higher than 71% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
OT
Otrs · Otrs
before 7.0.28; 7.0.30 before 7.0.33; 8.0.0 before 8.0.21 · source: NVD
OI
Otrs Itsm · Otrs
before 7.0.19; 8.0.0 before 8.0.28 · source: NVD
OS
Otrs Storm · Otrs
before 8.0.12 · source: NVD
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2021-36100
CVE.org
https://www.cve.org/CVERecord?id=CVE-2021-36100
lists.debian.org
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
Release Notes
https://otrs.com/release-notes/otrs-security-advisory-2022-03/
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