High severity · published Nov 21, 2017
CVE-2017-16664
Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5 before 5.0.24, 4 before 4.0.26, and 3.3 before 3.3.20
8.8
CVSS
2.5%
EPSS
No
On KEV
Description
Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5 before 5.0.24, 4 before 4.0.26, and 3.3 before 3.3.20. In the agent interface, an authenticated remote attacker can execute shell commands as the webserver user via URL manipulation.
CVSS vector
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Confidentiality
High
Integrity
High
Availability
High
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)2.5% · higher than 85% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
DL
Debian Linux · Debian
7.0; 8.0; 9.0 · source: NVD
OT
Otrs · Otrs
3.3.0 before 3.3.20; 4.0.0 before 4.0.26; 5.0.0 before 5.0.24 · source: NVD
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2017-16664
CVE.org
https://www.cve.org/CVERecord?id=CVE-2017-16664
Mailing List
https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html
Third Party Advisory
https://www.debian.org/security/2017/dsa-4047
Issue Tracking
https://www.otrs.com/security-advisory-2017-07-security-update-otrs-framework/
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