Medium severity · published Feb 21, 2020
CVE-2013-4088
Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets,…
6.5
CVSS
2.4%
EPSS
No
On KEV
Description
Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Confidentiality
High
Integrity
None
Availability
None
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)2.4% · higher than 84% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
OT
Otrs · Otrs
3.0.0 before 3.0.21; 3.1.0 before 3.1.17; 3.2.0 before 3.2.8 · source: NVD
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2013-4088
CVE.org
https://www.cve.org/CVERecord?id=CVE-2013-4088
Third Party Advisory
http://advisories.mageia.org/MGASA-2013-0196.html
Broken Link
http://archives.neohapsis.com/archives/bugtraq/2013-07/0015.html
Issue Tracking
https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-4088
Third Party Advisory
https://www.securityfocus.com/bid/60688/discuss
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