High severity · published Jun 16, 2021
CVE-2021-21441
There is a XSS vulnerability in the ticket overview screens
7.5
CVSS
1.1%
EPSS
No
On KEV
Description
There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any user intraction. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Confidentiality
High
Integrity
None
Availability
None
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)1.1% · higher than 65% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
OT
Otrs · Otrs
6.0.1 and later; 7.0.0 through 7.0.26 · source: NVD
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2021-21441
CVE.org
https://www.cve.org/CVERecord?id=CVE-2021-21441
lists.debian.org
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
Release Notes
https://otrs.com/release-notes/otrs-security-advisory-2021-11/
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