Critical severity · published Sep 23, 2025
CVE-2025-26399
SolarWinds Web Help Desk Deserialization of Untrusted Data Privilege Escalation Vulnerability
RansomwareIn wildKEV
9.8
CVSS
90.1%
EPSS
Yes
On KEV
Description
SolarWinds Web Help Desk was found to be susceptible to an unauthenticated AjaxProxy deserialization remote code execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability is a patch bypass of CVE-2024-28988, which in turn is a patch bypass of CVE-2024-28986.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Confidentiality
High
Integrity
High
Availability
High
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)90.1% · higher than 100% of CVEs
Exploited in the wildYes
CISA KEVListed Mar 9, 2026
Federal remediation dueMar 12, 2026
Ransomware campaign useKnown
Affected products
Which versions
WH
Web Help Desk · SolarWinds
12.8.7 and below · source: vendor, NVD, KEV
In the news
AdvisoryCritical
CISA shortens patch deadline for critical Ivanti, SolarWinds bugs
The Cybersecurity and Infrastructure Security Agency (CISA) gave all federal civilian agencies until Thursday to patch CVE-2025-26399 — a critical vulnerability impacting the popular SolarWinds Web Help Desk.
Mar 10, 2026·The Record
VulnerabilityHigh
CISA Adds Three Known Exploited Vulnerabilities to Catalog
CISA has added three new vulnerabilities to its Known Exploited Vulnerabilities (KEV) Catalog , based on evidence of active exploitation.
CVE-2021-22054 Omnissa Workspace ONE Server-Side Request Forgery
CVE-2025-26399 SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability
CVE-2026-1603 Ivanti Endpoint Manager (EPM) Authentication Bypass Vulnerability
These types of vulnerabilities are frequent attack vectors for malicious cyber actors and pose significant risks to the federal enterprise.
Binding Operational Directive (BOD) 22-01: Reducing the Significant Risk of Known Exploited Vulnerabilities established the KEV Catalog as a living list of known Common Vulnerabilities and Exposures (CVEs) that carry significant risk to the federal enterprise. BOD 22-01 requires Federal Civilian Executive Branch (FCEB) agencies to remediate identified vulnerabilities by the due date to protect FCEB networks against active threats. See the BOD 22-01 Fact Sheet for more information.
Although BOD 22-01 only applies to FCEB agencies, CISA strongly urges all organizations to reduce their exposure to cyberattacks by prioritizing timely remediation of KEV Catalog vulnerabilities as part of their vulnerability management practice. CISA will continue to add vulnerabilities to the catalog that meet the specified criteria .
Mar 9, 2026·CISA Advisories
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2025-26399
CVE.org
https://www.cve.org/CVERecord?id=CVE-2025-26399
CISA KEV catalogue
https://www.cisa.gov/known-exploited-vulnerabilities-catalog
www.solarwinds.com
https://www.solarwinds.com/trust-center/security-advisories/CVE-2025-26399
documentation.solarwinds.com
https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_12-8-7-hotfix-1_release_notes.htm
More from Web Help Desk
9.8
CVE-2025-40551
SolarWinds Web Help Desk Deserialization of Untrusted Data Remote Code Execution Vulnerability
9.8
CVE-2025-40536
SolarWinds Web Help Desk Security Control Bypass Vulnerability
9.8
CVE-2024-28986
SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability
9.1
CVE-2024-28987
SolarWinds Web Help Desk Hardcoded Credential Vulnerability
9.8
CVE-2026-28323
SolarWinds Web Help Desk SAML Authentication Bypass Vulnerability
