Critical severity · published Aug 21, 2024
CVE-2024-28987
SolarWinds Web Help Desk Hardcoded Credential Vulnerability
In wildKEV
9.1
CVSS
93.3%
EPSS
Yes
On KEV
Description
The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Confidentiality
High
Integrity
High
Availability
None
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)93.3% · higher than 100% of CVEs
Exploited in the wildYes
CISA KEVListed Oct 15, 2024
Federal remediation dueNov 5, 2024
Ransomware campaign useNot known
Affected products
Which versions
WH
Web Help Desk · SolarWinds
12.8.3 Hotfix 1 and previous versions · source: vendor, NVD, KEV
WE
Webhelpdesk · Solarwinds
through 12.8.3 · source: CISA
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2024-28987
CVE.org
https://www.cve.org/CVERecord?id=CVE-2024-28987
CISA KEV catalogue
https://www.cisa.gov/known-exploited-vulnerabilities-catalog
www.solarwinds.com
https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28987
support.solarwinds.com
https://support.solarwinds.com/SuccessCenter/s/article/SolarWinds-Web-Help-Desk-12-8-3-Hotfix-2
More from Web Help Desk
9.8
CVE-2025-40551
SolarWinds Web Help Desk Deserialization of Untrusted Data Remote Code Execution Vulnerability
9.8
CVE-2025-40536
SolarWinds Web Help Desk Security Control Bypass Vulnerability
9.8
CVE-2025-26399
SolarWinds Web Help Desk Deserialization of Untrusted Data Privilege Escalation Vulnerability
9.8
CVE-2024-28986
SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability
9.8
CVE-2026-28323
SolarWinds Web Help Desk SAML Authentication Bypass Vulnerability