Medium severity · published Jan 15, 2021
CVE-2019-16961
SolarWinds Web Help Desk 12.7.0 allows XSS via a Schedule Name
5.4
CVSS
1.5%
EPSS
No
On KEV
Description
SolarWinds Web Help Desk 12.7.0 allows XSS via a Schedule Name.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
Required
Confidentiality
Low
Integrity
Low
Availability
None
Scope
Changed
Exploitation
Is it being used?
Exploit prediction (EPSS)1.5% · higher than 74% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
WH
Web Help Desk · Solarwinds
12.7.0 · source: NVD
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2019-16961
CVE.org
https://www.cve.org/CVERecord?id=CVE-2019-16961
Vendor Advisory
https://support.solarwinds.com/SuccessCenter/s/
Exploit
https://www.esecforte.com/cross-site-scripting-vulnerability-in-solarwinds-web-help-desk-cve-2019-16961-responsible-vulnerability-disclosure/
Product
https://www.solarwinds.com/free-tools/free-help-desk-software
More from Web Help Desk
9.8
CVE-2025-40551
SolarWinds Web Help Desk Deserialization of Untrusted Data Remote Code Execution Vulnerability
9.8
CVE-2025-40536
SolarWinds Web Help Desk Security Control Bypass Vulnerability
9.8
CVE-2025-26399
SolarWinds Web Help Desk Deserialization of Untrusted Data Privilege Escalation Vulnerability
9.8
CVE-2024-28986
SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability
9.1
CVE-2024-28987
SolarWinds Web Help Desk Hardcoded Credential Vulnerability
