Medium severity · published Nov 11, 2018
CVE-2018-19142
Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack via a modified URL
4.8
CVSS
0.5%
EPSS
No
On KEV
Description
Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack via a modified URL.
CVSS vector
CVSS:3.0/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N
Attack vector
Network
Complexity
Low
Privileges
High
User interaction
Required
Confidentiality
Low
Integrity
Low
Availability
None
Scope
Changed
Exploitation
Is it being used?
Exploit prediction (EPSS)0.5% · higher than 46% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
OT
Open Ticket Request System · Otrs
6.0.0 before 6.0.13 · source: NVD
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2018-19142
CVE.org
https://www.cve.org/CVERecord?id=CVE-2018-19142
Vendor Advisory
https://community.otrs.com/security-advisory-2018-08-security-update-for-otrs-framework/
More from Open Ticket Request System
8.8
CVE-2018-14593
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30
6.5
CVE-2018-19143
Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete files via a modified submission form…
6.5
CVE-2018-16587
In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system
4.8
CVE-2018-19141
Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are…
4.3
CVE-2018-16586
In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system
