High severity · published Aug 3, 2018
CVE-2018-14593
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30
8.8
CVSS
1.9%
EPSS
No
On KEV
Description
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL.
CVSS vector
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Confidentiality
High
Integrity
High
Availability
High
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)1.9% · higher than 80% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
DL
Debian Linux · Debian
8.0; 9.0 · source: NVD
OT
Open Ticket Request System · Otrs
4.0.0 through 4.0.30; 5.0.0 through 5.0.28; 6.0.0 through 6.0.9 · source: NVD
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2018-14593
CVE.org
https://www.cve.org/CVERecord?id=CVE-2018-14593
Vendor Advisory
https://community.otrs.com/security-advisory-2018-03-security-update-for-otrs-framework/?lang=de
Mailing List
https://lists.debian.org/debian-lts-announce/2018/08/msg00021.html
Third Party Advisory
https://www.debian.org/security/2018/dsa-4317
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