Medium severity · published Nov 11, 2018
CVE-2018-19143
Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete files via a modified submission form…
6.5
CVSS
0.9%
EPSS
No
On KEV
Description
Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete files via a modified submission form because upload caching is mishandled.
CVSS vector
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Confidentiality
None
Integrity
High
Availability
None
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)0.9% · higher than 58% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
DL
Debian Linux · Debian
8.0 · source: NVD
OT
Open Ticket Request System · Otrs
4.0.0 before 4.0.33; 5.0.0 before 5.0.31; 6.0.0 before 6.0.13 · source: NVD
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2018-19143
CVE.org
https://www.cve.org/CVERecord?id=CVE-2018-19143
Patch
https://community.otrs.com/security-advisory-2018-07-security-update-for-otrs-framework/
Mailing List
https://lists.debian.org/debian-lts-announce/2018/11/msg00028.html
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