Medium severity · published Oct 12, 2026
CVE-2026-78356
Unauthenticated Disclosure of Agent Frontend Configuration
5.3
CVSS
0.3%
EPSS
No
On KEV
Description
The OTRS Agent Frontend configuration endpoint can be accessed without authentication. This allows unauthenticated remote users to retrieve internal application configuration that is intended for use by the authenticated Agent Frontend. The exposed information may include configured frontend routes and their associated authorization groups, authentication configuration, enabled product features, third-party integration settings, and other implementation details. The exposed configuration does not directly contain user credentials or provide unauthorized modification of the OTRS configuration. However, the disclosed information may assist an attacker in fingerprinting the affected OTRS installation and identifying enabled functionality or security-relevant configuration that could be used to prepare further attacks. This issue affects OTRS: * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.7.X
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Confidentiality
Low
Integrity
None
Availability
None
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)0.3% · higher than 21% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
OT
OTRS · OTRS GmbH (former OTRS AG)
8.0.x; 2023.x; 2024.x; 2025.x; 2026.x through 2026.6.x · source: vendor
Affected product
OT
OTRS
OTRS GmbH (former OTRS AG)
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