Medium severity · published Oct 12, 2026
CVE-2026-48211
Cross-Site Request Forgery in Import/Export Admin console
5.4
CVSS
0.1%
EPSS
No
On KEV
Description
An authenticated administrator can be induced to delete administrative Import/Export templates through a Cross-Site Request Forgery (CSRF) attack. The OTRS AdminImportExport::TemplateDelete action does not validate the request's ChallengeToken, allowing an unauthenticated remote attacker to craft a malicious request that is executed with the privileges of an active administrator session. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.7.X Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:L
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
Required
Confidentiality
None
Integrity
Low
Availability
Low
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)0.1% · higher than 2% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
OT
OTRS · OTRS GmbH (former OTRS AG)
7.0.x; 8.0.x; 2023.x; 2024.x; 2025.x; 2026.x through 2026.6.x · source: vendor
Affected product
OC
((OTRS)) Community Edition
OTRS GmbH (former OTRS AG)
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