Medium severity · published Apr 8, 2026
CVE-2026-34248
Zammad has an information disclosure in ticket detail view of customers in shared organizations
5.7
CVSS
0.2%
EPSS
No
On KEV
Description
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, customers in shared organizations (means they can see each other's tickets) could see fields which are not intended for customers - including fields not intended for them at all (e.g. priority, custom ticket attributes for internal purposes). This was the case when a customer opened a ticket from another user of the same shared organization. They are not able to modify these field. This vulnerability is fixed in 7.0.1.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
Required
Confidentiality
High
Integrity
None
Availability
None
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)0.2% · higher than 9% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
ZA
zammad · zammad
>= 7.0.0, < 7.0.1 · source: vendor, NVD
Affected product
ZA
zammad
zammad
More from zammad
9.8
CVE-2026-102489
Undisclosed RCE in Zammad v6.3 and higher
7.8
CVE-2026-102490
Local privilege escalation in Zammad v1.5.0 to v7.2.2 installed via DEB or RPM package
9.8
CVE-2022-48021
A vulnerability in Zammad v5.3.0 allows attackers to execute arbitrary code or escalate privileges via a crafted message sent to the server
9.8
CVE-2022-35490
Zammad 5.2.0 is vulnerable to privilege escalation
9.8
CVE-2021-42090
An issue was discovered in Zammad before 4.1.1