High severity · published Sep 30, 2026
CVE-2026-102490
Local privilege escalation in Zammad v1.5.0 to v7.2.2 installed via DEB or RPM package
In wildKEV
7.8
CVSS
0.9%
EPSS
Yes
On KEV
Description
Zammad packages built with packager.io (DEB and RPM) could have allowed a local attacker who already had file system write privileges as the unprivileged zammad service account to escalate to full root privileges on the host. Service processes began running as root and executed files that were owned and writable by the zammad account before dropping their identity to that account. An attacker holding that foothold could have escalated within seconds, because the affected services were restarted automatically whenever they stopped; no administrator interaction was required. Only installations from the DEB and RPM packages were affected — installations from source or the official container images were not. All released packaged versions were affected.
CVSS vector
CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Attack vector
Local
Complexity
Low
Privileges
Low
User interaction
None
Confidentiality
High
Integrity
High
Availability
High
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)0.9% · higher than 58% of CVEs
Exploited in the wildYes
CISA KEVListed Oct 2, 2026
Federal remediation dueOct 5, 2026
Ransomware campaign useNot known
Affected products
Which versions
ZA
Zammad · Zammad GmbH
1.5.0 before 7.2.2 · source: vendor, NVD, KEV
In the news
AdvisoryHigh
CISA Adds Two Known Exploited Vulnerabilities to Catalog
CISA has added two new vulnerabilities to its Known Exploited Vulnerabilities (KEV) Catalog , based on evidence of active exploitation.
CVE-2026-102489 Zammad GmbH Zammad Session Fixation Vulnerability
CVE-2026-102490 Zammad GmbH Zammad Improper Privilege Management Vulnerability
These types of vulnerabilities are frequent attack vectors for malicious cyber actors and pose significant risks to the federal enterprise.
Binding Operational Directive (BOD) 26-04: Prioritizing Security Updates Based on Risk establishes vulnerability management requirements for Federal Civilian Executive Branch (FCEB) agencies. BOD 26-04 reinforces the importance of the KEV Catalog and requires federal agencies to prioritize rapid remediation of high-risk vulnerabilities, specifically those identified by Common Vulnerabilities and Exposures (CVEs) listed in CISA’s KEV Catalog on publicly exposed assets that grant total control of the asset post-exploitation, while deferring action for lower-risk vulnerabilities. BOD 26-04 further establishes basic expectations for when agencies must check whether threat actors compromised the system before the patch was applied.
While BOD 26-04 applies only to FCEB agencies, CISA encourages all organizations to adopt risk-based vulnerability management and prioritize remediation of KEV Catalog vulnerabilities . CISA will continue to add vulnerabilities to the catalog that meet the specified criteria .
Aware of an exploited...
Oct 2, 2026·CISA Advisories
VulnerabilityHigh
[CISA KEV] CVE-2026-102490: Zammad GmbH Zammad - Zammad GmbH Zammad Improper Privilege Management Vulnerability
Zammad GmbH Zammad contains an improper privilege management vulnerability that can allow the local zammad user to escalate privileges to root. This vulnerability can be chained with CVE-2026-102489.
ZAZammadCVE-2026-102490
Oct 2, 2026·CISA KEV
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2026-102490
CVE.org
https://www.cve.org/CVERecord?id=CVE-2026-102490
CISA KEV catalogue
https://www.cisa.gov/known-exploited-vulnerabilities-catalog
third-party-advisory
https://csirt.divd.nl/DIVD-2026-00015
third-party-advisory
https://csirt.divd.nl/CVE-2026-102490
vendor-advisory
https://zammad.com/en/advisories/cve-2026-102489-cve-2026-102490
vendor-advisory
https://github.com/zammad/zammad/security/advisories/GHSA-p97w-927q-8vxq
More from Zammad
9.8
CVE-2026-102489
Undisclosed RCE in Zammad v6.3 and higher
