Medium severity · published Aug 26, 2024
CVE-2024-43443
Stored XSS in process management
4.9
CVSS
0.4%
EPSS
No
On KEV
Description
Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the Process Management targeting other admins.
This issue affects:
* OTRS from 7.0.X through 7.0.50
* OTRS 8.0.X
* OTRS 2023.X
* OTRS from 2024.X through 2024.5.X
* ((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:N
Attack vector
Network
Complexity
Low
Privileges
High
User interaction
None
Confidentiality
None
Integrity
High
Availability
None
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)0.4% · higher than 29% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
OC
((OTRS)) Community Edition · OTRS AG
6.0.x · source: vendor
OT
OTRS · OTRS AG
7.0.x through 7.0.50; 8.0.x; 2023.x; 2024.x through 2024.5.x · source: vendor
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2024-43443
CVE.org
https://www.cve.org/CVERecord?id=CVE-2024-43443
otrs.com
https://otrs.com/release-notes/otrs-security-advisory-2024-11/
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