High severity · published Aug 26, 2024
CVE-2024-43444
Passwords are written to Admin Log Module
8.2
CVSS
0.4%
EPSS
No
On KEV
Description
Passwords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication backend has been enabled.
This issue affects:
* OTRS from 7.0.X through 7.0.50
* OTRS 8.0.X
* OTRS 2023.X
* OTRS from 2024.X through 2024.5.X
* ((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Confidentiality
High
Integrity
Low
Availability
None
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)0.4% · higher than 32% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
OC
((OTRS)) Community Edition · OTRS AG
6.0.x · source: vendor
OT
OTRS · OTRS AG
7.0.x through 7.0.50; 8.0.x; 2023.x; 2024.x through 2024.5.x · source: vendor, CISA
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2024-43444
CVE.org
https://www.cve.org/CVERecord?id=CVE-2024-43444
otrs.com
https://otrs.com/release-notes/otrs-security-advisory-2024-12/
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