Medium severity · published Feb 4, 2025
CVE-2024-13607
JS Help Desk – The Ultimate Help Desk & Support Plugin <= 2.8.8 - Authenticated (Subscriber+) Insecure Direct Object Reference
4.3
CVSS
0.4%
EPSS
No
On KEV
Description
The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Confidentiality
Low
Integrity
None
Availability
None
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)0.4% · higher than 36% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
JH
JS Help Desk – AI-Powered Support & Ticketing System · rabilal
through 2.8.8 · source: vendor
Affected product
JH
JS Help Desk – AI-Powered Support & Ticketing System
rabilal
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2024-13607
CVE.org
https://www.cve.org/CVERecord?id=CVE-2024-13607
plugins.trac.wordpress.org
https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/2.8.8/modules/gdpr/controller.php#L110
plugins.trac.wordpress.org
https://plugins.trac.wordpress.org/changeset/3230977/
www.wordfence.com
https://www.wordfence.com/threat-intel/vulnerabilities/id/3f57fbbc-ed5a-4452-bd8a-6fc0a4536d76?source=cve
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