Medium severity · published Oct 16, 2023
CVE-2023-38059
The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload
5.3
CVSS
0.5%
EPSS
No
On KEV
Description
The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Confidentiality
Low
Integrity
None
Availability
None
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)0.5% · higher than 46% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
OT
Otrs · Otrs
6.0.0 through 6.0.34; 7.0.0 before 7.0.47; 8.0.0 before 8.0.37 · source: NVD
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2023-38059
CVE.org
https://www.cve.org/CVERecord?id=CVE-2023-38059
Vendor Advisory
https://otrs.com/release-notes/otrs-security-advisory-2023-08/
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