Medium severity · published Jul 24, 2023
CVE-2023-38058
An improper privilege check in the OTRS ticket move action in the agent interface allows any as agent authenticated attacker to to perform a move of an ticket without the…
4.3
CVSS
0.4%
EPSS
No
On KEV
Description
An improper privilege check in the OTRS ticket move action in the agent interface allows any as agent authenticated attacker to to perform a move of an ticket without the needed permission.
This issue affects OTRS: from 8.0.X before 8.0.35.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Confidentiality
None
Integrity
Low
Availability
None
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)0.4% · higher than 31% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
OT
Otrs · Otrs
8.0.0 before 8.0.35 · source: NVD
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2023-38058
CVE.org
https://www.cve.org/CVERecord?id=CVE-2023-38058
Vendor Advisory
https://otrs.com/release-notes/otrs-security-advisory-2023-07/
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