Medium severity · published Feb 4, 2022
CVE-2021-44886
In Zammad 5.0.2, agents can configure "out of office" periods and substitute persons
5.3
CVSS
0.9%
EPSS
No
On KEV
Description
In Zammad 5.0.2, agents can configure "out of office" periods and substitute persons. If the substitute persons didn't have the same permissions as the original agent, they could receive ticket notifications for tickets that they have no access to.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Confidentiality
Low
Integrity
None
Availability
None
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)0.9% · higher than 59% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
ZA
Zammad · Zammad
5.0.2 · source: NVD
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2021-44886
CVE.org
https://www.cve.org/CVERecord?id=CVE-2021-44886
Vendor Advisory
https://zammad.com/en/advisories/zaa-2021-21
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