Medium severity · published Jul 8, 2019
CVE-2018-11563
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7
4.6
CVSS
0.8%
EPSS
No
On KEV
Description
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
Required
Confidentiality
Low
Integrity
Low
Availability
None
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)0.8% · higher than 57% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
DL
Debian Linux · Debian
8.0 · source: NVD
OT
Otrs · Otrs
6.0.0 through 6.0.7 · source: NVD
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2018-11563
CVE.org
https://www.cve.org/CVERecord?id=CVE-2018-11563
Patch
https://community.otrs.com/security-advisory-2018-02-security-update-for-otrs-framework/
Mailing List
https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html
Vendor Advisory
https://lists.otrs.org/pipermail/announce/2018/000720.html
Release Notes
https://www.otrs.com/category/release-and-security-notes-en/
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