Unscored severity · published Mar 18, 2011
CVE-2010-4767
Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an…
–
CVSS
1.7%
EPSS
No
On KEV
Description
Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox.
Exploitation
Is it being used?
Exploit prediction (EPSS)1.7% · higher than 77% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
OT
Otrs · Otrs
through 2.3.5; 0.5; 0.5; 0.5; 0.5; 0.5; +34 more · source: NVD
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2010-4767
CVE.org
https://www.cve.org/CVERecord?id=CVE-2010-4767
bugs.otrs.org
http://bugs.otrs.org/show_bug.cgi?id=3426
source.otrs.org
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807
More from Otrs
9.8
CVE-2024-23790
Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes
9.8
CVE-2022-4427
Improper Input Validation vulnerability in OTRS AG OTRS, OTRS AG ((OTRS)) Community Edition allows SQL Injection via TicketSearch Webservice This issue affects OTRS: from 7.0.1…
9.1
CVE-2026-48188
SQL Injection via MySQL Quote Method
9.1
CVE-2023-5422
The functions to fetch e-mail via POP3 or IMAP as well as sending e-mail via SMTP use OpenSSL for static SSL or TLS based communication
8.8
CVE-2023-38060
Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows any…
