Unscored severity · published Mar 18, 2011
CVE-2009-5055
Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to…
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CVSS
0.9%
EPSS
No
On KEV
Description
Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.
Exploitation
Is it being used?
Exploit prediction (EPSS)0.9% · higher than 59% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
OT
Otrs · Otrs
through 2.4.3; 0.5; 0.5; 0.5; 0.5; 0.5; +34 more · source: NVD
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2009-5055
CVE.org
https://www.cve.org/CVERecord?id=CVE-2009-5055
bugs.otrs.org
http://bugs.otrs.org/show_bug.cgi?id=4105
Exploit
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807
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