Regulatory Watch  /  Luxembourg  /  Enforcement
Low impactEnforcementFiled

noyb files GDPR complaint against Amazon Europe over opaque automated payment decisions

noyb lodged a complaint with Luxembourg's data protection authority alleging that Amazon Europe's automated "Monthly Invoice" payment rejections violate GDPR transparency and access requirements. The complaint cites the lack of explanation for the decision, inability for human review, and inadequate provision of personal data under Article 15. No decision has been issued to date.

Why it matters: The complaint underscores GDPR enforcement on algorithmic transparency and data subject rights in e‑commerce.

Summary generated from the sources below. Check the primary source before relying on it; this is not legal advice.

Sources
"Black box" Amazon: algorithm discriminates customers
noyb · primary source · Oct 21, 2021
"Black box" Amazon: algorithm discriminates customers
noyb · Oct 21, 2021
Details
JurisdictionLuxembourg
RegulatorLuxembourg National Data Protection Commission
LawGeneral Data Protection Regulation
StatusFiled
PublishedOctober 21, 2021
Effectivenot stated
OrganisationsAmazon Europe, noyb
Topicsautomated decision making, transparency, access, algorithmic discrimination, privacy, profiling
Datapersonal, financial