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Low impactEnforcementFiled

noyb files GDPR complaint against Airbnb over automated review deletions

noyb filed a GDPR complaint with the Data Protection Authority of Rheinland‑Pfalz against Airbnb for automatically deleting a host's five‑star review. The complaint alleges violations of Article 22(3) GDPR, which requires the right to contest automated decisions and obtain meaningful human intervention. Airbnb allegedly failed to inform the host and denied her the opportunity to contest the decision.

Why it matters: The case highlights enforcement of GDPR rules on automated decision‑making and the need for human review on platform‑generated decisions.

Summary generated from the sources below. Check the primary source before relying on it; this is not legal advice.

Sources
GDPR complaint: Airbnb hosts at the mercy of algorithms
noyb · primary source · Dec 22, 2021
GDPR complaint: Airbnb hosts at the mercy of algorithms
noyb · Dec 22, 2021
Details
JurisdictionDE-RP
RegulatorData Protection Authority of Rheinland-Pfalz
LawGeneral Data Protection Regulation
StatusFiled
PublishedDecember 22, 2021
Effectivenot stated
OrganisationsAirbnb
Topicsprivacy, automated decision making, transparency, ai governance
Datapersonal