Regulatory Watch  /  Belgium  /  Enforcement
Moderate impactEnforcementFiled

noyb files complaint against TeleSign for unlawful profiling of mobile users

noyb filed a complaint with the Belgian Data Protection Authority alleging that TeleSign receives phone data from BICS and creates reputation scores without consent, violating the GDPR. The complaint cites the use of AI-generated trust scores by clients such as TikTok, Microsoft and Salesforce. The Belgian DPA could impose a fine of up to €236 million.

Why it matters: The complaint highlights cross‑border profiling of billions of phone users and a potential multi‑hundred‑million‑euro GDPR penalty.

Summary generated from the sources below. Check the primary source before relying on it; this is not legal advice.

Sources
TeleSign secretly profiles half of the world’s mobile phone users
noyb · primary source · Jun 23, 2023
TeleSign secretly profiles half of the world’s mobile phone users
noyb · Jun 23, 2023
Details
JurisdictionBelgium
RegulatorBelgian Data Protection Authority
LawGeneral Data Protection Regulation
StatusFiled
PublishedJune 23, 2023
Effectivenot stated
Penaltythe Belgian DPA can issue a fine up to € 236 million, which is 4 % of the global turnover of the Proximus group
OrganisationsTeleSign, BICS, Proximus, TikTok, Microsoft, Salesforce
Topicsprofiling, automated decision making, ai governance, cross border transfer, consent, transparency, purpose limitation, children
Datapersonal