noyb has filed a complaint with the Italian Data Protection Authority alleging that Ryanair forces new customers to create permanent accounts and undergo a biometric facial‑recognition verification to book flights. The complaint says this breaches GDPR articles on data‑minimisation, purpose limitation and consent. The authority could impose a fine of up to €431 million.
Why it matters: The complaint challenges Ryanair’s use of mandatory biometric data, potentially leading to a large GDPR fine and changes to its booking process.
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