Swedbank rejected a Swedish citizen's request for information on how its automated mortgage interest rate is calculated, citing a trade‑secret claim. The refusal appears to breach Article 15(1)(h) of the GDPR, which requires meaningful information about the logic of automated decisions. Noyb has filed a complaint with the Swedish Data Protection Authority (IMY) seeking an investigation and possible fine.
Why it matters: The case highlights enforcement of GDPR transparency obligations for automated banking decisions.
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