Low severity · published Jun 1, 2026
CVE-2026-48190
Incorrect handling of permissions in External Interface Config Item List module
3.5
CVSS
0.1%
EPSS
No
On KEV
Description
An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected.
This issue affects OTRS:
* 7.0.X
* 8.0.X
* 2023.X
* 2024.X
* 2025.X
* 2026.X before 2026.4.X
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
Required
Confidentiality
Low
Integrity
None
Availability
None
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)0.1% · higher than 4% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
OT
OTRS · OTRS AG
7.0.x; 8.0.x; 2023.x; 2024.x; 2025.x; 2026.x through 2026.3.x · source: vendor, NVD
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2026-48190
CVE.org
https://www.cve.org/CVERecord?id=CVE-2026-48190
Vendor Advisory
https://otrs.com/release-notes/otrs-security-advisory-2026-04/
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