Medium severity · published May 29, 2026
CVE-2026-45294
FreeScout: User Account Enumeration via Password Reset Response Differentiation
5.3
CVSS
0.2%
EPSS
No
On KEV
Description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.219, the password reset endpoint returns visually distinct responses depending on whether the submitted email address belongs to an existing user account, allowing unauthenticated attackers to enumerate valid helpdesk agent email addresses. This vulnerability is fixed in 1.8.219.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Confidentiality
Low
Integrity
None
Availability
None
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)0.2% · higher than 11% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
FR
freescout · freescout-help-desk
< 1.8.219 · source: vendor
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2026-45294
CVE.org
https://www.cve.org/CVERecord?id=CVE-2026-45294
github.com
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-jvmv-2qcp-7855
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