Medium severity · published Apr 21, 2026
CVE-2026-41183
FreeScout allows non-folder conversation queries to disclose assigned-only hidden conversations
4.3
CVSS
0.2%
EPSS
No
On KEV
Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, the assigned-only restriction is applied to direct conversation view and folder queries, but not to non-folder query builders. Global search and the AJAX filter path still reveal conversations that should be hidden. Version 1.8.215 fixes the vulnerability.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Confidentiality
Low
Integrity
None
Availability
None
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)0.2% · higher than 13% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
FR
freescout · freescout-help-desk
< 1.8.215 · source: vendor
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2026-41183
CVE.org
https://www.cve.org/CVERecord?id=CVE-2026-41183
github.com
https://github.com/freescout-help-desk/freescout/commit/6583d6f5a593b51223904f9e0f2e721e63c76de0
github.com
https://github.com/freescout-help-desk/freescout/releases/tag/1.8.215
github.com
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-7rh8-9rgv-g35r
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