Medium severity · published Oct 8, 2026
CVE-2026-107393
FreeScout: Stored HTML Injection in Administrator Alert Emails via Spoofed CF-Connecting-IP Header
6.1
CVSS
0.2%
EPSS
No
On KEV
Description
FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.235, when APP_CLOUDFLARE_IS_USED is enabled, FreeScout trusts an unvalidated CF-Connecting-IP header during failed login attempts and stores the spoofed value in the activity log. LogsMonitor inserts the value into an administrator alert email without HTML escaping, allowing injected HTML to execute when an administrator opens the email. This issue is fixed in version 1.8.235.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
Required
Confidentiality
Low
Integrity
Low
Availability
None
Scope
Changed
Exploitation
Is it being used?
Exploit prediction (EPSS)0.2% · higher than 14% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
FR
freescout · freescout-help-desk
< 1.8.235 · source: vendor
Affected product
FR
freescout
freescout-help-desk
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