Medium severity · published Sep 22, 2025
CVE-2025-57972
WordPress Helpdesk Support Ticket System for WooCommerce plugin <= 2.1.1 - Broken Access Control vulnerability
4.3
CVSS
0.2%
EPSS
No
On KEV
Description
Missing Authorization vulnerability in WPFactory Helpdesk Support Ticket System for WooCommerce support-ticket-system-for-woocommerce allows Exploiting Incorrectly Configured Access Control Security Levels.This issue affects Helpdesk Support Ticket System for WooCommerce: from n/a through <= 2.1.1.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Confidentiality
None
Integrity
Low
Availability
None
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)0.2% · higher than 15% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
HS
Helpdesk Support Ticket System for WooCommerce · WPFactory
through 2.1.1 · source: vendor
Affected product
HS
Helpdesk Support Ticket System for WooCommerce
WPFactory
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2025-57972
CVE.org
https://www.cve.org/CVERecord?id=CVE-2025-57972
patchstack.com
https://patchstack.com/database/Wordpress/Plugin/support-ticket-system-for-woocommerce/vulnerability/wordpress-helpdesk-support-ticket-system-for-woocommerce-plugin-2-0-2-broken-access-control-vulnerability?_s_id=cve
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WordPress Helpdesk Support Ticket System for WooCommerce plugin <= 2.1.2 - Broken Access Control vulnerability