Medium severity · published May 30, 2025
CVE-2025-48875
FreeScout Vulnerable to Stored XSS
5.4
CVSS
0.3%
EPSS
No
On KEV
Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.181, the system's incorrect validation of last_name and first_name during profile data updates allows for the injection of arbitrary JavaScript code, which will be executed in a flesh-message when the data is deleted, potentially leading to a Cross-Site Scripting (XSS) vulnerability. This issue has been patched in version 1.8.181.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
Required
Confidentiality
Low
Integrity
Low
Availability
None
Scope
Changed
Exploitation
Is it being used?
Exploit prediction (EPSS)0.3% · higher than 18% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
FR
freescout · freescout-help-desk
< 1.8.181 · source: vendor, NVD
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2025-48875
CVE.org
https://www.cve.org/CVERecord?id=CVE-2025-48875
Patch
https://github.com/freescout-help-desk/freescout/commit/508dda16853a39fcb6c2b46ea7b7f442d5f7eda7
Exploit
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-mjjx-rv96-w9hq
More from freescout
9.8
CVE-2026-40498
FreeScout has Authentication Bypass and Information Disclosure in SystemController via /system/cron
9.8
CVE-2026-27637
FreeScout's Predictable Authentication Token Enables Account Takeover
9.8
CVE-2025-48481
FreeScout Has Business Logic Errors
9.8
CVE-2025-48471
FreeScout Vulnerable to Arbitrary File Upload
9.4
CVE-2026-53595
FreeScout vulnerable to anonymous account takeover via /user-setup empty invite_hash on MySQL