Medium severity · published May 30, 2025
CVE-2025-48489
FreeScout Vulnerable to Stored XSS
4.8
CVSS
0.2%
EPSS
No
On KEV
Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to insufficient data validation and sanitization during data reception. This issue has been patched in version 1.8.180.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N
Attack vector
Network
Complexity
Low
Privileges
High
User interaction
Required
Confidentiality
Low
Integrity
Low
Availability
None
Scope
Changed
Exploitation
Is it being used?
Exploit prediction (EPSS)0.2% · higher than 14% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
FR
freescout · freescout-help-desk
< 1.8.180 · source: vendor, NVD
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2025-48489
CVE.org
https://www.cve.org/CVERecord?id=CVE-2025-48489
Exploit
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-jqjf-f566-485j
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