Medium severity · published May 30, 2025
CVE-2025-48482
FreeScout Has Business Logic Errors
4.3
CVSS
0.4%
EPSS
No
On KEV
Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, there is a mass assignment vulnerability. The Customer object is updated using the fill() method, which processes fields such as channel and channel_id. However, the fill() method is called with all client-provided data, including unexpected values for channel and channel_id, leading to a mass assignment vulnerability. This issue has been patched in version 1.8.180.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Confidentiality
Low
Integrity
None
Availability
None
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)0.4% · higher than 30% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
FR
freescout · freescout-help-desk
< 1.8.180 · source: vendor, NVD
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2025-48482
CVE.org
https://www.cve.org/CVERecord?id=CVE-2025-48482
Exploit
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-7fjp-538q-9vrf
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