High severity · published May 30, 2025
CVE-2025-48477
FreeScout Has Business Logic Errors
8.1
CVSS
0.5%
EPSS
No
On KEV
Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application's logic requires the user to perform a correct sequence of actions to implement a functional capability, but the application allows access to the functional capability without correctly completing one or more actions in the sequence. The leaves the attributes of Mailbox object able to be changed by the fill method. This issue has been patched in version 1.8.180.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Confidentiality
High
Integrity
High
Availability
None
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)0.5% · higher than 44% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
FR
freescout · freescout-help-desk
< 1.8.180 · source: vendor, NVD
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2025-48477
CVE.org
https://www.cve.org/CVERecord?id=CVE-2025-48477
Exploit
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-2c82-qx7x-35h8
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