High severity · published May 29, 2025
CVE-2025-48472
FreeScout Vulnerable to Insufficient Authorization
8.1
CVSS
0.4%
EPSS
No
On KEV
Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, there is no check to ensure that the user is disabling notifications for the mailbox to which they already have access. Moreover, the code explicitly implements functionality that if the user does not have access to the mailbox, then after disabling (enabling) notifications for this mailbox, the user will gain access to it. This issue has been patched in version 1.8.179.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Confidentiality
High
Integrity
High
Availability
None
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)0.4% · higher than 36% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
FR
freescout · freescout-help-desk
< 1.8.179 · source: vendor, NVD
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2025-48472
CVE.org
https://www.cve.org/CVERecord?id=CVE-2025-48472
Patch
https://github.com/freescout-help-desk/freescout/commit/01c91d2086ddd56778698e557138a178b2f59916
Exploit
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-f62r-8354-8pqg
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