Medium severity · published May 29, 2025
CVE-2025-48388
FreeScout Has Insufficient Protection Against CRLF-injection
6.5
CVSS
0.4%
EPSS
No
On KEV
Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, the application performs insufficient validation of user-supplied data, which is used as arguments to string formatting functions. As a result, an attacker can pass a string containing special symbols (\r, \n, \t)to the application. This issue has been patched in version 1.8.178.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:N
Attack vector
Network
Complexity
Low
Privileges
High
User interaction
None
Confidentiality
High
Integrity
High
Availability
None
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)0.4% · higher than 34% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
FR
freescout · freescout-help-desk
< 1.8.178 · source: vendor, NVD
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2025-48388
CVE.org
https://www.cve.org/CVERecord?id=CVE-2025-48388
Patch
https://github.com/freescout-help-desk/freescout/commit/eab97711027fff4bce90ccd2e189cbc184fa0370
Vendor Advisory
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-c76f-wggm-grcq
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