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Medium severity · published Jun 4, 2025
CVE-2025-20129
A vulnerability in the web-based chat interface of Cisco Customer Collaboration Platform (CCP), formerly Cisco SocialMiner, could allow an unauthenticated, remote attacker to…
5.4
CVSS
0.4%
EPSS
No
On KEV
Description
A vulnerability in the web-based chat interface of Cisco Customer Collaboration Platform (CCP), formerly Cisco SocialMiner, could allow an unauthenticated, remote attacker to persuade users to disclose sensitive data. This vulnerability is due to improper sanitization of HTTP requests that are sent to the web-based chat interface. An attacker could exploit this vulnerability by sending crafted HTTP requests to the chat interface of a targeted user on a vulnerable server. A successful exploit could allow the attacker to redirect chat traffic to a server that is under their control, resulting in sensitive information being redirected to the attacker.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:L/A:N
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
Required
Confidentiality
Low
Integrity
Low
Availability
None
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)0.4% · higher than 36% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
SO
Socialminer · Cisco
10.5(1); 10.6(1); 10.6(2); 11.0(1); 11.5(1); 11.5(1)su1; +11 more · source: NVD
UC
Unified Contact Center Express · Cisco
8.5(1); 9.0(2)su3es04; 10.0(1)su1; 10.0(1)su1es04; 10.5(1); 10.5(1)su1; +34 more · source: NVD
Affected product
SO
Socialminer
Cisco
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2025-20129
CVE.org
https://www.cve.org/CVERecord?id=CVE-2025-20129
Vendor Advisory
https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ccp-info-disc-ZyGerQpd
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