Medium severity · published Feb 5, 2026
CVE-2025-14079
ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.5 - Missing Authorization to Authenticated (Subscriber+) Settings Update
5.3
CVSS
0.3%
EPSS
No
On KEV
Description
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Missing Authorization in all versions up to, and including, 3.3.5. This is due to missing capability checks on the eh_crm_ticket_general function combined with a shared nonce that is exposed to low-privileged users. This makes it possible for authenticated attackers, with Subscriber-level access and above, to modify global WSDesk settings via the `eh_crm_ticket_general` AJAX action.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Confidentiality
None
Integrity
Low
Availability
None
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)0.3% · higher than 23% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
EW
ELEX WordPress HelpDesk & Customer Ticketing System · elextensions
through 3.3.5 · source: vendor
Affected product
EW
ELEX WordPress HelpDesk & Customer Ticketing System
elextensions
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2025-14079
CVE.org
https://www.cve.org/CVERecord?id=CVE-2025-14079
plugins.trac.wordpress.org
https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.4/includes/class-crm-ajax-functions-one.php#L15
plugins.trac.wordpress.org
https://plugins.trac.wordpress.org/changeset/3449609/
www.wordfence.com
https://www.wordfence.com/threat-intel/vulnerabilities/id/6fd3ea16-4706-4573-b905-93dff434968d?source=cve
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