Medium severity · published Jan 16, 2026
CVE-2025-12641
Awesome Support – WordPress HelpDesk & Support Plugin <= 6.3.6 - Missing Authorization to Unauthenticated Role Demotion
6.5
CVSS
0.4%
EPSS
No
On KEV
Description
The Awesome Support - WordPress HelpDesk & Support Plugin for WordPress is vulnerable to authorization bypass due to missing capability checks in all versions up to, and including, 6.3.6. This is due to the 'wpas_do_mr_activate_user' function not verifying that a user has permission to modify other users' roles, combined with a nonce reuse vulnerability where public registration nonces are valid for privileged actions because all actions share the same nonce namespace. This makes it possible for unauthenticated attackers to demote administrators to low-privilege roles via the 'wpas-do=mr_activate_user' action with a user-controlled 'user_id' parameter, granted they can access the publicly available registration/submit ticket page to extract a valid nonce.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:L
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Confidentiality
None
Integrity
Low
Availability
Low
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)0.4% · higher than 34% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
Affected product
AS
Awesome Support – WordPress HelpDesk & Support Plugin
awesomesupport
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