Medium severity · published Nov 21, 2025
CVE-2025-10039
ELEX WordPress HelpDesk & Customer Ticketing System <= 3.2.9 - Authenticated (Subscriber+) Insecure Direct Object Reference via 'eh_crm_ticket_single_view_client'
4.3
CVSS
0.3%
EPSS
No
On KEV
Description
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Confidentiality
Low
Integrity
None
Availability
None
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)0.3% · higher than 24% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
EW
ELEX WordPress HelpDesk & Customer Ticketing System · elextensions
through 3.2.9 · source: vendor
WS
Wsdesk · Elula
before 3.3.0 · source: NVD
Affected product
EW
ELEX WordPress HelpDesk & Customer Ticketing System
elextensions
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2025-10039
CVE.org
https://www.cve.org/CVERecord?id=CVE-2025-10039
Product
https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions.php#L259
Patch
https://plugins.trac.wordpress.org/changeset/3391342/
Third Party Advisory
https://www.wordfence.com/threat-intel/vulnerabilities/id/d9ffc0af-9c3d-4f8e-ae0b-e51c0c67dfe1?source=cve
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