High severity · published Mar 1, 2025
CVE-2024-13568
Fluent Support – Helpdesk & Customer Support Ticket System <= 1.8.5 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory
7.5
CVSS
0.4%
EPSS
No
On KEV
Description
The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Confidentiality
High
Integrity
None
Availability
None
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)0.4% · higher than 37% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
FS
Fluent Support – Helpdesk & Customer Support Ticket System · techjewel
through 1.8.5 · source: vendor
FS
Fluent Support · Wpmanageninja
before 1.8.6 · source: NVD
Affected product
FS
Fluent Support – Helpdesk & Customer Support Ticket System
techjewel
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2024-13568
CVE.org
https://www.cve.org/CVERecord?id=CVE-2024-13568
plugins.trac.wordpress.org
https://plugins.trac.wordpress.org/changeset/3248479/fluent-support/tags/1.8.6/app/Services/Includes/FileSystem.php
Third Party Advisory
https://www.wordfence.com/threat-intel/vulnerabilities/id/17f40832-8ae5-443a-aa98-f0e61d1152cc?source=cve