Medium severity · published Dec 16, 2024
CVE-2024-12443
CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout <= 1.1.6 - Authenticated (Contributor+) Stored Cross-Site Scripting
6.4
CVSS
0.3%
EPSS
No
On KEV
Description
The CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the plugin's 'crm-perks-tickets' shortcode in all versions up to, and including, 1.1.6 due to insufficient input sanitization and output escaping on user supplied attributes. This makes it possible for authenticated attackers, with contributor-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Confidentiality
Low
Integrity
Low
Availability
None
Scope
Changed
Exploitation
Is it being used?
Exploit prediction (EPSS)0.3% · higher than 28% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
CP
CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout · crmperks
through 1.1.6 · source: vendor
Affected product
CP
CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout
crmperks
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2024-12443
CVE.org
https://www.cve.org/CVERecord?id=CVE-2024-12443
plugins.trac.wordpress.org
https://plugins.trac.wordpress.org/browser/support-x/trunk/support-x.php#L210
plugins.trac.wordpress.org
https://plugins.trac.wordpress.org/changeset/3207849/support-x/trunk/support-x.php
wordpress.org
https://wordpress.org/plugins/support-x
www.wordfence.com
https://www.wordfence.com/threat-intel/vulnerabilities/id/a19e11e7-faa1-4e4d-87de-2454c4ad70f8?source=cve
