Medium severity · published Mar 22, 2021
CVE-2021-21437
Agents are able to see linked Config Items without permissions, which are defined in General Catalog
4.3
CVSS
0.7%
EPSS
No
On KEV
Description
Agents are able to see linked Config Items without permissions, which are defined in General Catalog. This issue affects: OTRSCIsInCustomerFrontend 7.0.15 and prior versions, ITSMConfigurationManagement 7.0.24 and prior versions
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Confidentiality
Low
Integrity
None
Availability
None
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)0.7% · higher than 52% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
IT
Itsmconfigurationmanagement · Otrs
7.0.0 through 7.0.24 · source: NVD
OT
Otrscisincustomerfrontend · Otrs
7.0.0 through 7.0.15 · source: NVD