Medium severity · published Jul 1, 2020
CVE-2020-2500
This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service
6.5
CVSS
0.7%
EPSS
No
On KEV
Description
This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Confidentiality
Low
Integrity
Low
Availability
None
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)0.7% · higher than 55% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
HE
Helpdesk · Qnap
before 3.0.1 · source: NVD
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2020-2500
CVE.org
https://www.cve.org/CVERecord?id=CVE-2020-2500
Vendor Advisory
https://www.qnap.com/zh-tw/security-advisory/qsa-20-03
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