Medium severity · published May 3, 2017
CVE-2017-6626
A vulnerability in the Cisco Finesse Notification Service for Cisco Unified Contact Center Enterprise (UCCE) 11.5(1) and 11.6(1) could allow an unauthenticated, remote attacker to…
5.3
CVSS
2.3%
EPSS
No
On KEV
Description
A vulnerability in the Cisco Finesse Notification Service for Cisco Unified Contact Center Enterprise (UCCE) 11.5(1) and 11.6(1) could allow an unauthenticated, remote attacker to retrieve information from agents using the Finesse Desktop. The vulnerability is due to the existence of a user account that has an undocumented, hard-coded password. An attacker could exploit this vulnerability by using the hard-coded credentials to subscribe to the Finesse Notification Service, which would allow the attacker to receive notifications when an agent signs in or out of the Finesse Desktop, when information about an agent changes, or when an agent's state changes. Cisco Bug IDs: CSCvc08314.
CVSS vector
CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Confidentiality
Low
Integrity
None
Availability
None
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)2.3% · higher than 83% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
UC
Unified Contact Center Enterprise · Cisco
11.5(1); 11.6(1) · source: NVD
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2017-6626
CVE.org
https://www.cve.org/CVERecord?id=CVE-2017-6626
Third Party Advisory
http://www.securityfocus.com/bid/98291
www.securitytracker.com
http://www.securitytracker.com/id/1038396
Vendor Advisory
https://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20170503-finesse-ucce
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