Critical severity · published Sep 17, 2016
CVE-2016-5843
Multiple SQL injection vulnerabilities in the FAQ package 2.x before 2.3.6, 4.x before 4.0.5, and 5.x before 5.0.5 in Open Ticket Request System (OTRS) allow remote attackers to…
9.4
CVSS
3.2%
EPSS
No
On KEV
Description
Multiple SQL injection vulnerabilities in the FAQ package 2.x before 2.3.6, 4.x before 4.0.5, and 5.x before 5.0.5 in Open Ticket Request System (OTRS) allow remote attackers to execute arbitrary SQL commands via crafted search parameters.
CVSS vector
CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:L
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Confidentiality
High
Integrity
High
Availability
Low
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)3.2% · higher than 88% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
FA
Faq · Otrs
2.0.1; 2.0.2; 2.0.3; 2.0.4; 2.0.5; 2.0.6; +24 more · source: NVD
Affected product
FA
Faq
Otrs
More from Faq
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An Access Bypass issue exists in OTRS Help Desk before 3.2.4, 3.1.14, and 3.0.19, OTRS ITSM before 3.2.3, 3.1.8, and 3.0.7, and FAQ before 2.2.3, 2.1.4, and 2.0.8
6.1
CVE-2013-2637
A Cross-Site Scripting (XSS) Vulnerability exists in OTRS ITSM prior to 3.2.4, 3.1.8, and 3.0.7 and FAQ prior to 2.1.4 and 2.0.8 via changes, workorder items, and FAQ articles,…
4.3
CVE-2021-21438
Agents are able to see linked FAQ articles without permissions (defined in FAQ Category)